Without wanting to scare you too much 😬...it’s generally accepted that macroeconomic circumstances will soon be facing a downturn 📉. In light of this, many companies are seeing (or seeing even more starkly) the importance of retaining existing customers and maximising expansion opportunity to fuel growth in uncertain times.
Clari has your back here! This video has some great insights from Conor Nolen (Clari’s SVP of the customer business) on how you can manage this process efficiently and from a place of insight 🕵🏾
Are you managing churn / net retention in Clari? Anything you want to share on what you have learned?