Hi Clari Support Team,
I am reaching out because I have recurring meetings scheduled with clients via Outlook, but they are not showing up as upcoming meetings under my account activity in Clari. Several of my accounts are displaying no upcoming meetings, which is incorrect.
These are recurring meetings set up directly in Outlook, and I would expect them to reflect as upcoming activity within Clari Groove/Copilot so my account engagement is accurate.
Could you help me troubleshoot why these meetings are not syncing or appearing correctly? Please let me know if you need any additional details from me, such as specific account names or meeting examples.
Thank you!
Jamie Anderson