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Question

Changes writing to CRM, but loading into Clari is delayed

  • March 12, 2025
  • 1 reply
  • 48 views

Has anyone here encountered the following issue within Clari whereby changes entered into Clari, do write back to Salesforce… however don’t end up showing within Clari?

The error message we have across our entire platform for the last few days is:

Changes writing to CRM, but loading into Clari is delayed

 

We have submitted a support case a day or so ago, but with limited to no traction, I wanted to see if anyone here has encountered this and what steps needed to be taken to rectify.

 

1 reply

Kenna
Community Manager
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  • Community Manager
  • March 13, 2025

Hi, Daniel — thank you for reaching out here as well! While I believe your Customer Solutions team on our side has reached out, just want to make sure to let you know that our team is actively working to resolve your issue. Our Customer Solutions teams, including Support, will continue to provide updates as expediently as possible. Thank you for your patience!