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Next Step Comments

  • January 19, 2024
  • 1 reply
  • 32 views

Allow for more characters when adding comments to Next Step

1 reply

Kenna
Community Manager
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  • Community Manager
  • January 19, 2024

Hi, Scott! I believe this is a limitation of the field itself in CRM that Clari simply inherits. It looks like your Next Steps field is a ‘text area’ field in SFDC, which I believe has a character limit. Your team could consider changing to a Rich Text or Long Test field type in order to allow for more characters.