Groove and Clari Core (with Clari Capture) both provide activity logging capabilities, but they operate with distinct mechanisms. Admins can choose the solution best suited to their use case. Clari Core’s Capture provides a great base for activity logging, while Groove’s Custom Object Logging allows for further customization for more bespoke use cases.
We would recommend using Groove’s Custom Object Logging if capturing data to custom business processes or reporting objects is a priority. Groove’s Custom Object Logging allows you to define highly specific logging criteria using SOQL for both standard and custom objects. For example, you can log activities only to Opportunities of a specific record type or to custom objects unique to your teams’ workflows.
This level of flexibility goes beyond Clari Capture’s default mappings, letting each Salesforce Profile have tailored logging rules. If your needs are currently being met by Clari Capture, you can maintain that configuration, but organizations often leverage Groove for advanced logging scenarios that Clari Capture alone does not support.
This guide from our Knowledge Base offers additional information on setting Custom Object Logging up in Groove if it sounds like the right solution for your team.