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Email open tracking

  • October 13, 2023
  • 3 replies
  • 61 views
M
New Contributor
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Hi - we switched from Outreach to Clari auto-capture.  We have been getting consistent feedback that reps are missing the toolbar functionality that highlights when prospects open, click, and engage with their emails.  

 

Cirrus, SFDC, etc offer this functionality as well.  Would love a Clari extension that enables this.  Crucial to remain competitive in the activity tracking space. 

shaldorsen
R
M

3 replies

Kenna
Community Manager
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  • KennaCommunity Manager
  • Community Manager
  • October 13, 2023

Hey, Matt! Thank you for submitting this idea. I have very good news related to this suggestion — Clari has acquired Groove! Check out the announcement here.

 

Clari actually made the switch from Outreach to Groove a little over a year and a half ago. Check out what Kyle Coleman has to say about our experience here.

 

Finally, we recently hosted a Clari Live virtual event, which included a demo of the integrations available today, how to take actionable insights at the right time to keep deals moving forward and accelerate your sales cycle, and our vision for closing the loop between insight and action. Watch it here.

Kenna Valdez, Manager, Customer Community, Clari
shaldorsen
Clari
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  • shaldorsenClari
  • Clari
  • October 13, 2023

Hi Matt! Let’s definitely discuss on a future call.

M
New Contributor
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  • Matt SousaeNew Contributor
  • Author
  • New Contributor
  • October 13, 2023
  1. is this functionality offered via Groove?
  2. can we incorporate using auto-capture or separate deployments?

 

Let’s chat -- OK waiting for product integration given the recent acquisition but they should definitely be a single product offering for tracking activities / emails / engagement.

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