This week at Clari is a big moment of truth for us as we embark on documenting and rebuilding our Customer Journey map. We have a cross-functional team gathered at HQ to share customer feedback, identify the customer moments of truth, and draft meaningful improvements together.
My favorite part about it? Working with our cross-functional partners to build the future state, taking the best of what each of us is doing and scaling it. Then, getting to take a few moments to snap a pic of our matchy matchy Clari sweaters.
Pictured here: me with my partners in Product Marketing and Value Engineering ← two must have participants in Customer Journey Mapping.
What are you doing this quarter to strengthen your cross functional partnerships?