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Protecting your customer base is the single most important revenue-generating strategy — especially during a downturn. 

😑 You better believe your competitors are hitting up your client base with “better but cheaper” messaging.

To help you keep your customer base and drive more revenue, join me and Kellie Capote, CCO, Gainsight in our conversation to discover:

⛑️ How to prevent churn during an economic downturn

🙉 How to monitor at-risk deals and spot opportunities for expansion

🤝 Ways to improve collaboration between sales and customer success 

 

How are you protecting your customer base today?  Share your thoughts in the comments below!

Great session!  I love the Durable Growth concept and playbook.  We are working on a new version of our Customer Journey Map with a focus on that value delivery (and verified outcomes) so we can take all the goodness we’re creating and make it repeatable.  Happy to hear Kellie’s crawl-walk-run on that one since the dream state will take some time to build. 

I can’t wait to collaborate across our Revenue org to improve customer outcomes and build durable growth for Clari.

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