We’re thrilled to announce that our Clari Support website is getting a fresh makeover!
On July 26th, we are updating the site.
Here’s what you can expect from the new and improved site:
- A Fresh New Look: Every page has been redesigned for a more engaging and modern experience.
- Enhanced Search Functionality: Discover not just Knowledge Base articles but a wealth of content across the entire Clari Ecosystem with our powerful new search engine!
- Streamlined Case Submission: Enjoy a cleaner and more intuitive case submission page that makes getting support easier than ever.
- Real-Time System Status: Keep an eye on our service status with a new icon in the navigation bar! During outages, you’ll receive a handy pop-up notification with details and a link to our status page.
- Upgraded Clari Bot: Interact with a new version of the Clari Bot for even smarter assistance.
For Designated Support Contacts:
- Upgraded Case Form: When submitting cases, our new search engine will show you relevant resources across the Clari Ecosystem, helping you get your answers faster.
- Close Cases: Has your issue been answered by our Support team? You can now close cases within the portal. (Just let us know the reason!)
Get ready to explore the new site and share your thoughts with us! We can’t wait for you to experience the improvements firsthand. 🚀
PS: Keep checking this post for updates on additional updates about the Support site.