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Custom Fields on Opportunity Views

  • November 4, 2022
  • 1 reply
  • 71 views
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New Contributor

As a manager, can I create custom text fields that reflect our deal inspection process within Clari for my reps to fill out if it doesn’t exist in SFDC? Right now I am just having them dump all of that information into a template I created in a ‘Notes’ field, but I’d like to separate out the different questions into their own fields so that I have better visibility into what the knowledge gaps are on our deals.

Best answer by MikeAdams

Hi Patrick!

Clari pulls all of the fields you see in the grid, filter, and grouping options directly from your CRM, so you may need to engage with your Clari Admin to get those fields configured in SFDC and added to your Clari configuration.

Are these custom fields related to your sales methodology? (MEDDIC, SNAP, etc.)

We commonly see our customers separate their methodology fields into a series of notes fields that reps can fill out in Clari.  

 

Using MEDDPIC as an example, your SFDC admin would set up a field for each step of your sales methodology:

  • Metrics Details
  • Economic Buyer
  • Decision Criteria
  • Decision Process
  • Procurement Process
  • Identify Pain
  • Champion

Once these fields are created, they can be added to your configuration.  Generally, customers will put sales methodology fields in the details panel to help make deal inspection as simple as possible (example below)

 


 

MikeAdams
jparawan
krystiwalker

1 reply

MikeAdams
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  • MikeAdamsThought Leader
  • Thought Leader
  • Answer
  • November 4, 2022

Hi Patrick!

Clari pulls all of the fields you see in the grid, filter, and grouping options directly from your CRM, so you may need to engage with your Clari Admin to get those fields configured in SFDC and added to your Clari configuration.

Are these custom fields related to your sales methodology? (MEDDIC, SNAP, etc.)

We commonly see our customers separate their methodology fields into a series of notes fields that reps can fill out in Clari.  

 

Using MEDDPIC as an example, your SFDC admin would set up a field for each step of your sales methodology:

  • Metrics Details
  • Economic Buyer
  • Decision Criteria
  • Decision Process
  • Procurement Process
  • Identify Pain
  • Champion

Once these fields are created, they can be added to your configuration.  Generally, customers will put sales methodology fields in the details panel to help make deal inspection as simple as possible (example below)

 


 

David Ogborn
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