Skip to main content
Answer

Changing the Designated Support Contact

  • June 10, 2023
  • 2 replies
  • 41 views
C
New Contributor

I’m an admin for Clari (but new to it). My manager knows it very well and was the support contact at her last position with another company. Currently, when I click on “Get Support”, she is the contact, but with her old information (Phone, email etc.). Can we as admins change this ourselves? Many Thanks.

Best answer by Scott K Wilder

@Christian Derby  - The best thing to do is to let your customer success manager know and they can work with our support team to make the change. If you run into any issues, feel free to send me a private message here on the Community.

    2 replies

    Scott K Wilder
    Expert Contributor
    Forum|alt.badge.img+12
    • Scott K WilderExpert Contributor
    • Expert Contributor
    • Answer
    • June 12, 2023

    @Christian Derby  - The best thing to do is to let your customer success manager know and they can work with our support team to make the change. If you run into any issues, feel free to send me a private message here on the Community.

    Scott K. Wilder, Head of Digital Success and Self-Serve, Clari
    C
    New Contributor

    Thank You @Scott K Wilder , will do.

    Terms & ConditionsCookie settingsAccessibility statement