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Transcript

  • July 30, 2024
  • 1 reply
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T
New Member

Are there any examples or documentation for obtaining a transcript via API? I have only seen one line in the API documentation that mentions the transcript: 

To get transcript, deal live stage fetch call individually using call-details endpoint.

Best answer by Vinay Srinivas

@Ty_K For obtaining call-transcript or call-summary, we need a call-id and use the /call-details endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1call-details/get).
call-id can be taken either from the Copilot call review page address bar or from the result of the /calls endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1calls/get)

1 reply

Vinay Srinivas
Clari
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@Ty_K For obtaining call-transcript or call-summary, we need a call-id and use the /call-details endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1call-details/get).
call-id can be taken either from the Copilot call review page address bar or from the result of the /calls endpoint (https://api-doc.copilot.clari.com/#tag/call/paths/~1calls/get)

Vinay Srinivas, Copilot SME
Kenna
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