We are working to Implement Groove at our organization and we currently use Microsoft O365/Outlook.
Problem: when emails are sent via Groove from Outlook, they are often found sitting in drafts and usually send. Some emails remain in drafts and don’t ever send.
It was recommended that we disable Cached Exchange Mode in Outlook; however, that’s not advised by our IT department.
Has anyone else dealt with a similar issue? Open to pursuing other options.
Thank you!