Issue
When we make bursts of request to the `call-details` API endpoint we receive a 502. Error: Bad gateway.
Background
As part our companies service, we offer integration with Clari Copilot meeting data.
We make API calls to Copilot on our customer’s behalf and use the returned clari data in our application.
However, a bunch of calls across all our customers have experienced persistent 502 errors returned from Copilot's APIs at some point.
* We're calling the `call-details` API endpoint - https://api-doc.copilot.clari.com/#tag/call/paths/~1call-details/get
* We're pulling in all our customers' call details over the last 7 days
* Our call pattern are periods of no calls, then a large number of calls for the last few days of data.
* If this fails we retry every hour
* We often get HTTP Status Code: 502. Error: Bad gateway.
We assume the quantity of info we're requesting is causing an issue with our call rate, although we are not hitting our rate limits. We receive no rate limit exception back.
What we need from you:
* Do you know why we're receiving 502: Bad gateway - Is this just a throttle exception?
* If so, Why aren't we receiving the usual 4XX code when being throttled?
* Is there anything we can do our side to understand why we are receiving a 502.
