I am trying to access the clari copilot API(https://api-doc.copilot.clari.com/#section/Authentication) but it seems the API is not available for my workspace. Any idea where can I check and activate it?
Also, is there is a way to directly connect with support? It seems they are no longer monitoring the email.
Hi
Thanks for surfacing this question! I would start by checking what plan your team is on, as the Copilot API is only available for those on the Enterprise plan. If you need help determining what plan your team is on, I would recommend consulting with your Clari account team.
If you are on the Enterprise plan and are still experiencing errors, you or a Designated Support Contact at your organization can connect with our Support team to investigate this matter further by submitting a ticket in the Clari Support Portal. Our support team will get back to you as soon as possible. The same holds true for any other technical issues for which your team needs assistance.
Please let me know if we can offer any additional help here.
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